Creating your Mukuru Order in Zambia without using your talktime!

If you look at all the processes we have covered over the years, simplicity and convenience have been at the heart of all the innovations Mukuru has put in place for you. We would like to take some time to go into the USSD code *855# in this article.

In addition to the many channels available to you – from WhatsApp to using the mobile app, did you know you can create a Mukuru Order in Zambia using the free *855# USSD code?

We provide full details and how you can get started using the free USSD code *855# right away. Grab yourself something really nice to sip on and download your free edition of ZASA Magazine on the direct download links below or by following this link – Issue 40 (May 2019 – Release 1) of ZASA Magazine (free download)

Download links (free) – You now have the option to download the Magazine in HD (bigger but super crystal clear kinda nice) or Low Res (smaller but still part of the cool crowd nice).

Low Res Version Link > ZASA Magazine – Issue 40 – May 2019 Release 1 (LRes)

HD Version Link > ZASA Magazine – Issue 40 – May 2019 Release 1 (HD)

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Helpful tips on using Mukuru:

Here are some frequently asked questions when it comes to the Mukuru Card – full details can be found on this page.

How do I activate my Mukuru card?

Option 1: EFT transfer of at least R100 using your 11 digit unique Mukuru Money number into Bank of Athens.

Option 2: Cash deposit using a wiCode at any Shoprite / Checkers / Usave by dialing *130*567# and requesting a wiCode on your phone.

How do I check my balance?

• SMS your card number to 34246.
• View your balance at an ATM.
• Dial *130*567# and follow the prompts.

How do I send money internationally and locally?

Simply dial *130*567#, call 086 001 8555 or visit the mobi site www.mukuru.mobi or use the Mukuru App.

What do I do if my card is stolen, lost or my PIN is compromised?

Dial *130*567#, choose card option and follow the options to stop your card. If you experience a problem using USSD: Call 086 001 8555 (Call centre office hours only) or call 086 111 5196 (between 09h00 – 23h00).

• Please note that if the call centre is experiencing high call volumes, it might delay your card being stopped.
• Your card is like cash. If it is stolen, you will lose the funds in your card.

How long does it take to load funds on my card?

24 – 48 hours.

Can I use my card outside SA?No, the Mukuru Money Card is for use only in SA.